Brojet Responsible Play – Our Safe Gaming Commitment

1 Our Responsibilities & Commitments

Brojet We are more than just a gaming platform — we are a responsible community. We know gaming can be fun, but excessive gaming can cause real harm. That is why we are committed to the wellbeing of every player. Our responsibility is to provide a safe environment, uphold the rules, and offer a helping hand whenever it is needed.

Responsible Gaming That means we:

• We verify the age of every player (18 and above only).
• We maintain a transparent and fair gaming environment.
• We provide controls to limit deposit amounts and winnings.
• We alert you when signs of unhealthy gaming habits are detected.
• We offer free services and consultations.
• We maintain the highest standards of privacy and security.

2 Gaming Limits & Controls

Set Limits is the key to responsible gaming. Brojet Gives you powerful tools to manage your spending and time. These limits protect your wellbeing and your family's budget.

What limits you can set:

• Daily deposit limit: Decide how much you will spend on gaming each day.
• Weekly Deposit Limit: Set a maximum weekly spending limit.
• Monthly deposit limit: Set a total budget for the month.
• Session Time Limit: Set a time limit for how long you play in a single session.
• Stake Limit: Set a maximum amount per bet.
• Set a winning target: Stop and walk away once you've hit a winning goal.

You can update these limits at any time. Go to your account settings and select "Set Limits" option. If you have any questions, our support team is available 24 hours a day.

3 Self-Exclusion & Taking a Break

If you feel that gaming is no longer in your control or is interfering with your daily life, then "Self-Exclusion" Use this feature. It is a powerful decision that will help get you back on track.

Type of Self-Exclusion:

• Temporary Break (7 to 30 days): Your account will be closed for the set period. You will not be able to log in during this time. Once the break ends, your account will reopen automatically.
• Long-term self-exclusion (6 months to 1 year): During this period, your account will be completely inactive. Take the time to reflect.
• Permanent Self-Exclusion: If you feel gaming is no longer right for you, you can permanently close your account.

Any balance in your account during self-exclusion will be safely held. You can withdraw the money after your break ends.

4 Age & Minor Protection

Responsible Gaming The first requirement is that every player is 18 or older. Gaming by minors is strictly prohibited, and we enforce this rigorously.

How We Verify Age:

• At registration: A date of birth must be provided when creating an account.
• KYC Verification: Age must be verified by uploading a National ID card or passport.
• Regular audits: Suspicious accounts are re-verified.
• Parent Notice: If a minor's account is identified, parents or guardians will be notified.

Parents can:

• Install parental control software on your children's devices.
• Control access by changing the Wi-Fi password.
• Have an open conversation with your children about the risks of gaming.
• Monitor their online activity on a regular basis.

5 Helping Hand – Resources & Counseling

If you or a loved one is struggling with problem gambling, you are not alone. Brojet Provides free support and resources. Our trained counselors will assist you while keeping your information completely confidential.

Brojet Support Services:

• Live Chat Support: Available 24/7. Just send a message to Support – no shame.
• Email Counselling: For longer inquiries, reach out to us by email.
• Phone Support: If you are not comfortable writing, give us a call instead.
• Free awareness materials: Read our blog posts, watch videos, and browse our guides.

External support organizations:

For deeper issues, we work with international gaming awareness organisations. Our counsellors can refer you to specialist advisors. Completely free of charge.

6 Recognize the signs of problem gaming

Problem Gaming It doesn't start suddenly – it builds gradually. Watch for the signs below. If you notice one or two, take action now.

Watch for these signs in yourself:

• Constantly thinking about or planning your next gaming session.
• Continually increasing the amount you game or the size of your bets.
• Spending more time gaming than before.
• Trying to recover lost money ("chasing losses").
• Being unable to stop or cut back on gaming.
• Feeling restless, anxious, or irritable when not gaming.
• Losing focus at work or in studies.
• Hiding gaming activity from family or friends.

Family and friends should watch out for:

• A loved one spending excessive time on gaming.
• Lying or being secretive about gaming.
• Expressing concern about financial stress or debt.
• Changes in personality or increased irritability.
• Experiencing trouble sleeping or changes in eating habits.

7 Financial Protection & Budget Planning

Gaming is entertainment, not an investment. If you expect to make money from every bet, you are heading down a dangerous path. All games are mathematically in the house's favor — that is proven. But it does not mean you will always lose. You can win, but that is a bonus, not a guarantee.

Smart Budget Planning:

• Set an entertainment budget: Set aside a portion of your monthly budget as money you're prepared to lose. Keep it separate from your other expenses.
• Save first, game later: Cover rent, food, and savings first. Then allocate what remains for gaming.
• Don't reinvest your winnings: If you win, cash out half and play with the rest.
• Do not exceed limits: Stop playing when your limit is reached, even if you're on a winning streak.
• Don't game in debt: Never play with credit cards, loans, or borrowed money.

If you are feeling financial pressure:

• Stop gaming and set your limits.
• Work with a financial advisor to build a plan.
• Talk to family or friends about any financial difficulties you are facing.
• Contact Brojet Support – we're here to help.

8 Get in Touch

Responsible Gaming A journey that never ends. Share any questions, concerns, or feedback with us. We're ready to listen and help.

Ways to reach us:

• Live Chat: Click the chat button at the bottom of the Brojet website. Get a response within minutes.
• Email: Email us at [email protected]. We'll get back to you within 24 hours.
• Phone: Call our support line. Log in to your account for the number and further details.
• Account Settings: You'll find all tools and guidance under the "Responsible Gaming" menu.

What to say when you need urgent help:

• "I want to cut back on gaming" – we will help you set limits.
• "I need to self-exclude" – we will start the process immediately.
• "I have a gambling problem" – we will offer guidance and resources.
• "I'm worried about a family member or friend" – we will show you how to help them.